Mafia Withdrawal Process Explained

How a Mafia Casino Withdrawal Works

A Mafia Casino withdrawal is processed by our financial department within 3 business days of the request, provided all checks are complete. Our agents work this queue from 6 AM to 5 PM GMT, Monday to Friday, so a request submitted outside these hours waits for the next working window. We hold a maximum of 3 pending withdrawal requests per account at a time, so a new request cannot be submitted until an existing one clears.

Before a Payout Is Released

We apply a minimum rollover of x1 the deposited funds before any withdrawal can be requested, and a minimum monthly wagering threshold of 20 EUR must be met within the calendar month of the request. If this rollover has not been met, a 10% commission on the last deposit applies as payment expenses (15% for deposits made by card or bank transfer), with a minimum charge of 0.5 EUR, and we reserve the right to cancel all winnings in that case.

Wherever possible we pay out using the same method used to fund the account, though we cannot guarantee the preferred method and may use a different system. For a full list of supported options, see our payment methods page.

Withdrawal Limits by VIP Level

Our per-day and per-month withdrawal caps in EUR rise across 5 VIP levels, based on activity in the 90 calendar days before the request.

Level	Per Day	Per Month
Level 1	€500	€7,000
Level 2	€500	€10,000
Level 3	€800	€12,000
Level 4	€1,000	€15,000
Level 5	€1,500	€20,000

Level 1 and Level 2 share the same daily cap, with only the monthly ceiling improving between them. A player who has not actively placed bets for a month is automatically dropped back to the lowest level.

What Can Hold Up a Payout

A few checks commonly affect timing on a withdrawal request:

• Identity verification — a certified ID, proof of residence, proof of payment method ownership and transaction histories may be requested, with documents due within 30 days.
• Verification turnaround — once documents are submitted in full, review is usually completed within 10 days, though complex cases can take longer.
• Unmet rollover — the x1 deposit rollover must be satisfied, or a commission deduction applies as described above.
• Monthly wagering threshold — the 20 EUR minimum must be reached within the calendar month of the request.
• Audit and review — all withdrawals are subject to audit and gameplay review, and any request may be cancelled where fraud or collusion is suspected.

Completing verification promptly through our KYC process is the simplest way to avoid delays beyond the standard 3 business day window.

Methods, Checks and Final Steps

We process Mafia Casino withdrawal requests through the same payment channel used for the deposit wherever possible, with EPS, Revolut, bank transfer, MiFinity and Bitcoin among the options available on the account. Minimum deposit sits at €10, and our payment methods page carries the full detail on each channel.

Any delay occurring after our financial department has already processed the transfer — for example, on the receiving bank's side — falls outside our responsibility once the transfer has left our system. If a request is cancelled for suspected fraud, collusion or policy breach, funds remain subject to the standard audit and review process described above before any resolution.

For support while a request is pending, our team is reachable through the channels listed on our support page.